MONSTER VAULT
Terms of Service
Last updated: November 9, 2026
These terms are the rules for playing Monster Vault, a game made by GooseLabGames ("we"). By playing, you agree to them. They're written to be short and readable; if anything is unclear, email [email protected].
Your account
- You need to be at least 13 to play.
- Keep access to the email on your account. It's the only way to sign in on a new device, and we can't move a save to an account you can't sign in to.
- One person, one account for competitive play (Ranked, the Vault Cup and the Market). Extra accounts used to farm rewards or move items around may be removed.
Gems, cards and other items
- Gems, Starlight, keys, packs, cards, frames and every other item in the game are a licence to use them in the game. They are not your property, have no cash value, and can't be exchanged for real money.
- Buying, selling or trading game items or accounts for real money, or anything outside the game, isn't allowed.
- Packs contain random cards. The odds are shown in the game on the Packs screen.
- We may change the game, including balance, rewards, odds and prices in gems, to keep it fun and working. We'll try to tell players about big changes first.
- If something goes wrong (a bug, an outage or an exploit) we may correct balances or items, including removing items that were gained through a bug.
The Market
- Trades on the Market are between players, in gems only. The Market fee is shown before you list a card.
- A completed trade is final. We won't reverse it unless it was caused by a bug or by someone breaking these rules.
Fair play
Don't:
- cheat, use bots, modify the game or its traffic, or exploit bugs (please report them instead, through Settings → Report a bug);
- pick a username that is offensive, hateful, sexual, or that pretends to be someone else or a member of our team;
- harass other players, here or in our Discord server.
If you break these rules we may rename you, remove items, reset progress, or suspend or close your account. For serious or repeated cases we may do this without warning.
Public features
Your username, profile, Ranked team and rare pulls are shown to other players and, for Galactic and Aether pulls, in our public Discord server. Our Privacy Policy explains exactly what is shown and what we collect.
The game is provided "as is"
We work hard to keep Monster Vault running and your progress safe, but we can't promise it will always be available or free of bugs, and we may change or end features, or the game itself. As far as the law allows, we aren't liable for lost progress, items or indirect losses from playing or not being able to play. Nothing in these terms takes away rights you have under consumer law where you live.
Ending
You can stop playing and delete your account at any time (Settings → Account → Delete account). If we ever shut the game down, we'll announce it in the game and on this website first.
Changes
If these terms change, the new version will be posted here with a new date. Continuing to play after a change means you accept it.